Xcitium Enterprise Admin Guide - Transfer Items to / from the Remote Computer

Transfer Items to / from the Remote Computer

There are two ways you can manage files on remote devices:

Xcitium console - Click 'Assets' > 'Devices' > 'Device List' > select a running Windows device > Click 'Remote Tools' > 'File Explorer'. Windows devices only.

Remote Control app - Click 'Assets' > 'Devices' > 'Device List' > 'Device Management' > select a Windows / Mac device > Click the 'File Transfer' button. Windows and Mac devices.

This section explains how to transfer files using the remote control app.

Download and install the remote control app.

Click 'Assets' > 'Devices' > 'Bulk Installation Package'

Click the 'Remote Control by Xcitium' tab

Choose the operating system of your admin machine

Click 'Download'

Move your mouse over an endpoint and click the file transfer icon on the right:

The interface shows the file systems of the local and remote computers in adjacent panes:

You can transfer files, create folders, rename folders and more:

	-	Go to the root folder of the selected drive/partition
	-	Go one level up the file structure
	-	Return to the previous location
	-	Add current folder to favorites. You can add folders you often access to favorites. Click the address bar to access your favorite folders. See Add and manage favorites if you need more help.
	-	Folder address bar Select a drive / partition then browse to the desired folder. Use the drop-down to view recently accessed items and your favorites. Recent folders shows the last five folders you accessed.
	-	Pause and resume file transfer sessions. See Suspend / Resume file transfer sessions if you need help with this.
	-	Transfer files from the local device to the remote device See Transfer files / folders between the local and remote devices if you need help with this.
	-	Transfer files from the remote device to the local device See Transfer files / folders between the local and remote devices if you need help with this.
	-	Remove files / folders See Delete a folder / file if you need help with this.
	-	Create a new folder See Create a folder if you need help with this.
	-	Rename a file / folder See Edit a folder / file name if you need help with this.
	-	Refresh the content

The lower pane shows the progress of your transfers. You can stop, pause or resume on-going transfers:

Column Header	Descriptions
Status	The progress of the transfer. Statuses include 'Preparing', 'In-progress', 'Pending', 'Completed', 'Canceled', 'Paused', 'Conflict' and 'Failed'.
Source	Location of the item on the origin device
Destination	Location to which the item is being copied.
Size	File size
Speed	The rate of the file transfer
Progress	Shows the transfer process in percentage
Time	Date and time of file transfer
Controls
	Expand / collapse the pane
	Clears the transfer entries in the table
	Restart a canceled, paused or failed file transfer
	Stop a file transfer
	Pause a file transfer
	Search for a file/folder that was part of a transfer operation.

The file management interface lets you:

Suspend / resume a file transfer session

Transfer files / folders between the local and remote devices

Create a folder

Edit a folder / file name

Delete a folder / file

Stop a file transfer

Res tart a file transfer

Pause / resume a file transfer

Add folders to favorites

Auto-c lose the session when all transfer s are finished

Suspend / resume a file transfer session

When a file transfer session is in progress, you can pause and resume it.

Click 'Suspend Session' / 'Resume Session' button at top-right

When you suspend a file transfer session, all individual file transfers are paused.

Individual file transfers are resumed from where they were stopped when the session is resumed again.

File transfer sessions can be paused for a maximum of 2 hours, after which the session is terminated.

Transfer files / folders between the local and remote devices

Copy items from local computer to remote computer

In the left pane, select the items you want to transfer from the local computer

Use the 'Shift' or 'Ctrl' keys to select multiple items

In the right-pane, browse to the destination folder on the remote device

Click 'Send' (right arrow)

Or

Drag-and-drop the items from the left pane to the right pane

Click 'Proceed' to at the confirmation box:

You will see the following message if the file already exists in the destination:

Overwrite - The file you are copying from your machine replaces the file in the remote device

Keep both - The file you are copying is appended with a version number. For example 'File_name(1)'

Copy items from the remote device to the local computer

Select the items you want to copy from the remote machine in the right-hand pane

Use the 'Shift' or 'Ctrl' keys to select multiple items

Browse to the local folder you want to copy them to in the left-hand pane

Click 'Receive' (left arrow)

Or

Drag-and-drop the items from the right pane to the left pane

A confirmation is shown:

Click 'Proceed' to continue the copying operation

You will see the following message if the file already exists in the destination:

Overwrite - The file from the remote device replaces the file on your local machine.

Keep both - The file from the remote device is appended with a version number. For example 'File_name(1)'

You can view the status of the transfer in the lower pane.

Note - You can send and receive files at the same time.

Create a Folder

Click the folder icon on the local or remote device

Enter folder name and click 'OK'

Edit a Folder / File Name

Select a folder / file on the local or remote device

Click the edit icon

Update the name of the folder / file and click 'OK'

Alternatively, just click on an item and rename it.

Delete Folders / Files

Select the items you want to delete

Click the trash can icon

Hold the 'Shift'' or 'Ctrl' keys to select multiple items

Click 'OK' to confirm

Stop a File Transfer

To stop a file transfer, select it from the status pane below and click 'Stop'

The file transfer process is canceled

You can res tart the transfer or remove from the status list. When you start a canceled file transfer, it starts again from the beginning.

Click 'Clear Logs' at the top to remove all entries

Restart a File Transfer

Select a stopped file transfer and click 'Start' at the top

The transfer will start from the beginning and show as completed when done.

Pause / Resume a File Transfer

When a file transfer is in progress, select it and click 'Pause' above

The process will stop and show as 'Paused'
To resume a paused file transfer, select it and click 'Start' above

The file transfer will resume from where it was paused.

Add and manage favorites

You can add folders you access often to your favorites for quick access.

Click the address bar to view your favorite folders.

You can add up to five folders to favorites.

Add favorites

Browse to the folder you want to favorite. The folder path is shown in the address bar.
Click the star icon at the left of the address bar:

Alias Name - Enter a friendly name for the folder to easily identify it in the drop-down

Local path - Auto-populated with the path of the chosen folder

Click 'Add to Favorite'

The folder is added and available for quick access from the address bar drop-down:

Repeat the process to add more favorites

Note: You can add maximum of five folders to the favorites list.

Edit a favorite

Open the favorite folder and click the star icon

Edit the name and path as required

Click Save for your changes to take effect

Remove a favorite

Open the favorite folder and click the star icon

Click Delete Favorite in the 'Edit Favorite' dialog

Automatically terminate the file transfer session on completion of file transfers

Click 'X' to close the app while a transfer is in-progress

Click 'Close after transfers completed' in the warning dialog:

The session automatically terminates after all file transfers are complete.

Xcitium Enterprise

Xcitium Enterprise Administrator Guide

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Transfer Items to / from the Remote Computer