Client Proxy Settings
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The client proxy section lets you choose a proxy through which Xcitium clients should connect to Xcitium and other Xcitium services. If you do not set a proxy, then XCS and CC will use a direct connection.
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The proxy you set here only affects the connections of Xcitium clients. It does not affect how other applications on the endpoint connect to the internet. If required, you can set a proxy for all other applications in the Global Proxy section of a profile.
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You can specify different proxies for CC and XCS if required.
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Note. If you use the bulk enrollment wizard to create an installer, make sure you specify the same proxy during the enrollment wizard. If the proxy settings used in the installer differ to those in the profile, then the connection to Xcitium will be lost after first successful connection.
Configure Client Proxy Settings
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Click 'Assets' > 'Configuration Templates' > 'Profiles'
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Open the Windows profile you want to work on
Click the 'Clients Proxy' tab then 'Edit', if it has already been added to the profile
OR
Click 'Add Profile Section' > 'Clients Proxy' if it hasn't yet been added
The 'Clients Proxy' settings screen opens:
The settings screen has two tabs:
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Communication client - Specify the proxy for the communication client (CC). CC will use this proxy to connect to Xcitium and other Xcitium services.
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Security client - Specify the proxy server for Xcitium Client Security (XCS). XCS will use this proxy to connect to Xcitium servers for program and database updates.
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Use Proxy - The communication client will connect to Xcitium and other Xcitium services through a proxy server (Default = Disabled)
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Use same configurations also on Security Clients Proxy - XCS will use the same proxy you configure for the communication client. (Default = Disabled)
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Server - Enter the IP address or hostname of your proxy server
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Port - The port on your proxy that CC should connect to. If you do not have a set port number, port 8080 will work in many cases.
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Username/Password - If your proxy requires authentication, enter the admin credentials here.
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Use direct connection when communication over a proxy is unavailable - Allow CC to fallback to a direct internet connection if the proxy fails.
If you specify a proxy BUT disable direct connections, then your endpoints will not be able to connect to Xcitium server if the proxy fails.
Leave the direct connection option enabled to ensure your devices are managed at all times.
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Use Proxy - Xcitium Client Security (XCS) will connect to Xcitium and update servers through a proxy.
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Server - Enter the IP address or hostname the proxy server
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Port - The port on your proxy that XCS should connect to. If you do not have a set port number, port 8080 will work in many cases.
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Username/Password - If your proxy requires authentication, enter the admin credentials here.
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Use direct connection when communication over a proxy is unavailable - Allow XCS to fallback to a direct internet connection if the proxy fails.
If you specify a proxy BUT disable direct connections, then XCS will not be able to connect if the proxy fails.
Leave the direct connection option enabled to ensure XCS is connected and up to date at all times.
Click 'Save' to apply your changes to the profile. The new settings will be automatically deployed to all endpoints on which the profile is active.