Xcitium Enterprise

• Introduction To Xcitium Enterprise - Endpoint Protection Platform
  • Key Concepts
  • Best Practices
  • Login Into The Admin Console
  • Upgrade To Full Version
• The Admin Console
• The Dashboards
• CNAPP Dashboard
• ROI Dashboard
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Device Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Network Information
      • View And Manage Profiles Associated With A Device
      • View Maintenance Windows Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Xcitium
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Xcitium
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Dragon
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • View Event Logs On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Change A Device's Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Remove A Device
    • Generate Device List Report
    • Manage Isolate And Release From Isolation
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Cloud Workloads
• Cloud Assets
• Cloud Security
  • View Vulnerabilities Findings
  • Registry Scan
  • CSPM Executive Dashboard
  • Compliance Summary
  • CWPP Dashboard
  • App Behavior
  • Manage Policies
  • Remediation
  • View Alerts
  • Manage Triggers
  • View Reports
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To User Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On User Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Xcitium Verdict Cloud
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
        • Thumbnails Settings
        • Chat Settings
        • Applications Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security Systems
  • View Alerts And Security Events
    • View Alerts And Security Events By Time
    • View Alerts And Security Events By Files
    • View Alerts And Security Events By Device
    • Alert Policy
    • Suppression Rule
  • Investigate Events
    • Search Events By Query
    • Search Events By File
    • Search Events By Device
    • View Android Threat History
    • Process Timeline
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • View And Manage Blocked Threats
  • View And Manage Quarantined Items
  • View Contained Threats
  • View And Manage Autorun Items
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Software Inventory
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • Xcitium Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• Management Settings
  • Account Management
  • License Management
    • Manage Your Licenses
    • License Allocations
    • Bill Forecast
• Configure Xcitium Enterprise
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • Create And Manage Tags
  • Xcitium Enterprise Portal Configuration
    • Import User Groups From LDAP
    • Configure Portal Settings
    • Configure Communication And Security Client Settings
      • Configure The Xcitium Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
        • Add Google Cloud Messaging (GCM) Token
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
    • Manage Xcitium Enterprise Extensions
    • Configure Xcitium Enterprise Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrator's Time Zone And Language
    • Configure Audit Log Settings
  • Dashboard Settings
  • Cloud Security Settings
    • Manage Cloud Accounts
      • Amazon Web Server (AWS) Account Onboarding
      • Google Cloud Platform (GCP) Account Onboarding
      • Microsoft Azure Account Onboarding
    • Manage Cluster
    • Configure Integrations
      • CWPP
      • CSPM
      • Registry
      • S3 Data Source
    • Create And Manage Labels
    • Create And Manage Tags
    • Create And Manage Groups
    • Configure Ticket Template
  • Data Protection Templates
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • View Version And Support Information
  • Alert Notification Settings
• Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 - Pre-configured Profiles
• Appendix 3 - Default Xcitium Security Policy Details
• About Xcitium

Add Apple Push Notification Certificate

• You need to install an Apple Push Notification (APN) certificate on your Xcitium portal in order to communicate with iOS and Mac devices.
  

• You can enroll for an APN certificate using your Apple account. If you do not have an Apple account then please create one at https://appleid.apple.com. A free account is enough.
  

• The certificate is valid for one year. Xcitium will remind you when your certificate is nearing expiry. It is free to renew the certificate each year.
  

• Please follow the steps below to obtain and implement an APN certificate:

Step 1- Generate your PLIST

• Click 'Settings' > 'Settings' > 'Portal Set-Up' > 'Client Settings'
  

• Click the 'macOS / iOS' tab.

 

• Click the 'Create APNs Certificate' button to open the APNs application form.

The fields on this form are for generating a Certificate Signing Request (CSR):

• Complete all fields marked with an asterisk and click 'Create'.
  

• This will send a request to Comodo to sign the CSR and generate an Apple PLIST.
  

• You will need to submit this to Apple in order to obtain your APN certificate.
  

• Usually your request will be fulfilled within seconds and you will be taken to a page which allows you to download the PLIST:

• Download your Apple PLIST from the link in step 1 on this screen. This will be a file with a name similar to 'COMODO_Apple_CSR.csr'. Please save this to your local drive.

Step 2 -Obtain Your Certificate From Apple

• Login to the 'Apple Push Certificates Portal' with your Apple ID at https://identity.apple.com/pushcert/.
  

• Once logged in, click 'Create a Certificate'.

You will need to agree to Apple's EULA to proceed.

• On the next page, click 'Choose File', navigate to the location where you stored 'COMODO_Apple_CSR.csr' and click 'Upload'.

Apple servers will process your request and generate your push certificate. You can download your certificate from the confirmation screen:

• Click the 'Download' button and save the certificate to a secure location. It is a .pem file with a name similar to 'MDM_COMODO GROUP LTD._Certificate.pem'

Step 3 - Upload your certificate to Xcitium

• Return to the Xcitium console, click 'Settings' > 'Settings' > 'Portal Set-Up' > 'Client Settings' > 'macOS / iOS'
  

• Click the 'Browse' button, locate your certificate file and select it.

• Click 'Save' to upload your certificate.

The APNs Certificate details interface opens:

Xcitium Enterprise can now communicate with iOS and Mac OS devices. You can enroll iOS devices and Mac OS devices for management.

• The certificate is valid for 365 days. Xcitium will remind you when your certificate is due to expire.
  

• We advise you renew your certificate at least 1 week before expiry. If it is allowed to expire, you will need to re-enroll all your iOS and Mac devices.

• Click 'Renew' in the APNs certificate details interface to renew the cert:

• Click 'Delete' only if you wish to remove the certificate so you can generate a new APNs certificate.