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Xcitium Enterprise

Xcitium Enterprise

Xcitium Enterprise Administrator Guide

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Network Management > Manage Network Devices > Discovered Devices
  • Introduction To Xcitium Enterprise - Endpoint Protection Platform
    • Key Concepts
    • Best Practices
    • Login Into The Admin Console
    • Upgrade To Full Version
  • The Admin Console
  • The Dashboards
  • CNAPP Dashboard
  • ROI Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Device Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Network Information
        • View And Manage Profiles Associated With A Device
        • View Maintenance Windows Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Xcitium
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files On Mac OS Device
        • View And Manage Profiles Associated With A Device
        • View Packages Installed On A Device Through Xcitium
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Dragon
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View And Edit Device Name Of An IOS Device
        • View Summary Information Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • View Event Logs On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Change A Device's Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Remove A Device
      • Generate Device List Report
      • Manage Isolate And Release From Isolation
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Cloud Workloads
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    • View Vulnerabilities Findings
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  • Users And User Groups
    • Manage Users
      • Create New User Accounts
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      • Enroll User Devices For Management
        • Enroll Android Devices
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        • Enroll Windows Endpoints
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        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To User Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On User Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Antivirus Settings
          • Communication Client And Xcitium Client - Security Application Update Settings
          • File Rating Settings
          • Firewall Settings
          • HIPS Settings
          • Containment Settings
          • Maintenance Window Settings
          • VirusScope Settings
          • Xcitium Verdict Cloud
          • Global Proxy Settings
          • Client Proxy Settings
          • Agent Discovery Settings
          • Communication Client And Xcitium Client - Security Application UI Settings
          • Logging Settings
          • Client Access Control
          • External Devices Control Settings
          • Monitors
          • Procedure Settings
          • Remote Control Settings
          • Remote Tools Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Patch Management Settings
          • Performance Settings
          • Thumbnails Settings
          • Chat Settings
          • Applications Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security Systems
    • View Alerts And Security Events
      • View Alerts And Security Events By Time
      • View Alerts And Security Events By Files
      • View Alerts And Security Events By Device
      • Alert Policy
      • Suppression Rule
    • Investigate Events
      • Search Events By Query
      • Search Events By File
      • Search Events By Device
      • View Android Threat History
      • Process Timeline
    • Endpoint Security Status
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • View And Manage Blocked Threats
    • View And Manage Quarantined Items
    • View Contained Threats
    • View And Manage Autorun Items
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of File Verdicts
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Software Inventory
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • Xcitium Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • Management Settings
    • Account Management
    • License Management
      • Manage Your Licenses
      • License Allocations
      • Bill Forecast
  • Configure Xcitium Enterprise
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • Create And Manage Tags
    • Xcitium Enterprise Portal Configuration
      • Import User Groups From LDAP
      • Configure Portal Settings
      • Configure Communication And Security Client Settings
        • Configure The Xcitium Android Client
          • Configure Android Client General Settings
          • Configure Android Client Antivirus Settings
          • Add Google Cloud Messaging (GCM) Token
        • Add Apple Push Notification Certificate
        • Configure Windows Clients
          • Configure Communication Client Settings
          • Configure Client Security Settings
      • Manage Xcitium Enterprise Extensions
      • Configure Xcitium Enterprise Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrator's Time Zone And Language
      • Configure Audit Log Settings
    • Dashboard Settings
    • Cloud Security Settings
      • Manage Cloud Accounts
        • Amazon Web Server (AWS) Account Onboarding
        • Google Cloud Platform (GCP) Account Onboarding
        • Microsoft Azure Account Onboarding
      • Manage Cluster
      • Configure Integrations
        • CWPP
        • CSPM
        • Registry
        • S3 Data Source
      • Create And Manage Labels
      • Create And Manage Tags
      • Create And Manage Groups
      • Configure Ticket Template
    • Data Protection Templates
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • View Version And Support Information
    • Alert Notification Settings
  • Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Pre-configured Profiles
  • Appendix 3 - Default Xcitium Security Policy Details
  • About Xcitium

Discovered Devices


Click 'Assets' > 'Network Management' > 'Devices' > 'Discovered Devices'

  • This is the results screen for devices found by the discovery scans. Discovery scans help identify all devices connected to a specific IP range or AD domain.

  • You can configure and run a discovery scan in 'Network Management' > 'Discoveries'. Click here if you want help on this.

Open Discovered Devices

  • Click 'Assets' > 'Network Management' > 'Devices' > 'Discovered Devices'

  • Select a group to view discovered devices assigned to that group

Or

  • Select 'Show all' to view every discovered device

Column Heading

Description

Device Name

The label assigned to the device by the user.

  • - Xcitium Enterprise has not seen this device before. 'New' devices can be enrolled to Xcitium Enterprise if required.

  • Alternatively, select the device and click 'Manage Device over SNMP' if it is a printer, router etc.

  • Select a device and click 'Mark as read' to remove the 'New' tag.

  • Click a device name to open its details screen.

Device Type

The category to which the device belongs. For example, switch, router, printer and so on. The icon indicates the device's category.

Discovery Type

The kind of discovery scan by which the device was identified. The possible types are:

  • Active Directory 
  • Network

  • SNMP

IP Address

The unique network address of the device

MAC Address

The address of the machine's network card

Last Discovery Date

Date and time the device was most recently identified

First Discovery Date

Date and time when the device was first identified

Last Found By

The discovery scan task that most recently identified the device

  • Click the task name to view its details

  • See Create and Run Network Discovery Tasks for more details on the discovery scan tasks

Customer

The company that owns/controls the target network. By default, it is your company.

Device Group

The group to which the device is assigned.

Controls

Discover Now

Select a discovery scan task then click this button to run the associated discovery scan.

  • See Run a Discovery Scan for more details

Manage Device over SNMP

Select a SNMP device and move to 'Managed Devices' for applying network profiles.

  • See 'Move SNMP Devices for Management'

Mark as read

Removes the 'New' status of selected devices

  • See Mark Recognized Devices as Known Devices for more details

Change Device Type

Update device category type

  • See 'Change Device Type'

Delete Device

Remove selected devices from the list

Export

Save discovered devices as a CSV file

  • See Export Discovered Devices List for more details


  • Use the funnel on the right to filter devices by name, customer, IP address and more.

The interface lets you:

  • Run a Discovery Scan

  • Move SNMP Devices for Management

  • Mark Recognized Devices as Known Devices

  • Change Device Type

  • Remove Selected Devices

  • Export Discovered Devices List

Run a Discovery Scan

  • Discovery scans are configured and run in 'Assets' > 'Network Management' > 'Discoveries'. The page 'Create And Run Network Discovery Tasks' covers this in more detail.

  • You can also run existing scans from the results screen ('Assets' > 'Network Management' > 'Devices' > 'Discovered Devices')

Run a scan

  • Click 'Assets' > 'Network Management' > 'Devices'

  • Click the 'Discovered Devices' tab

  • Click the 'Discover Now' button above the table



  • Discovery - Select the pre-configured discovery task you want to run.

  • Enter the first few letters of the scan name and select from the suggestions

  • Skip if probe device is offline - The scan will be aborted if all probe devices are offline.

  • The command is queued if this option is not selected. The scan will start once the probe device comes online.

  • Click 'Discover' to run the scan. The scan will run for ten minutes and report all discovered devices found at the end of this period. If selected, the SNMP scan will run simultaneously.

  • You can see discovered devices in 'Assets' > 'Network Management' > 'Devices' > 'Discovered Devices'.

  • Results include SNMP, managed and unmanaged devices. Managed devices = already enrolled to Xcitium Enterprise. Unmanaged = not enrolled to Xcitium Enterprise.

Manage SNMP Devices

  • Xcitium Enterprise is capable of detecting SNMP devices in a discovery scan. You should have enabled SNMP detection when setting up the network scan.

  • The SNMP feature provides simple management of devices which don't run a supported operating system (Windows, Mac, Linux etc). SNMP devices are usually items like UPS, printers, routers, switches etc.

  • You can apply a simple network profile to these devices which alerts you if the device has been powered on or off for a certain period of time. 

    • See Manage Profiles for Network SNMP Devices for more on this.

Move SNMP devices to management

  • Click 'Assets' > 'Network Management' > 'Devices'

  • Click the 'Discovered Devices' tab

  • Select a group to view the list of devices identified in that group

Or

  • Select 'Show all' to view every discovered device

  • Select an SNMP compliant device then click 'Manage Device over SNMP'

  • You can move one device at a time

Mark Recognized Devices as Known Devices

  • Unmanaged devices identified for the first time are marked 'New'.

    • You can enroll discovered devices to Endpoint Manager. See Example Deployment Process in 'Create And Run Network Discovery Tasks' for a quick guide on this.

    • After enrolling devices you may want to remove the 'New' tag.

    • If you remove the 'New' tag the device will not be flagged as new in subsequent scans.

Mark new devices as known

  • Click 'Assets' > 'Network Management' > 'Devices'

  • Click the 'Discovered Devices' tab

  • Select a group to view the list of devices identified in that group

Or

  • Select 'Show all' to view every discovered device

  • Select the new devices that are to be marked as known devices and click 'Mark as read'.

 

  • Click 'OK' in the confirmation dialog. The 'New' tag beside the device will disappear

Change Device Type


You can change the device category in case it was detected incorrectly after a scan.

  • Click 'Assets' > 'Network Management' > 'Devices'

  • Click the 'Discovered Devices' tab

  • Select a group to view the list of devices identified in that group

Or

  • Select 'Show all' to view every discovered device

  • Select the devices that you want to change the category



  • Select the device type from the drop-down

 

  • Click 'Change'

The category will change with appropriate icon in the device type column.


Remove Selected Devices from the 'Discovered Devices' list

  • Click 'Assets' > 'Network Management' > 'Devices'

  • Click the 'Discovered Devices' tab

  • Select a group to view the list of devices identified in that group

Or

  • Select 'Show all' to view every discovered device

  • Select the devices to be removed and click 'Delete Device'.

  • Click 'Delete' in the confirmation dialog. The device will be removed from the list.

  • If a deleted device is discovered again in subsequent scans, it will be shown as a new device. If you want the device to be ignored in subsequent scans, add its IP address to exclusions, the discovery scan. See Create a new discovery task to know how to add IP address exclusions. 

Export Discovered Devices List

  • Click 'Assets' > 'Network Management' > 'Devices' > 'Discovered Devices'

  • Click the 'Export' button above the table then choose 'Export to CSV':

  • The CSV file will be available in 'Dashboard' > 'Reports'

  • See Reports in The Dashboard for more details.

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