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Xcitium Enterprise

Xcitium Enterprise

Xcitium Enterprise Administrator Guide

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Network Management > Manage Network Monitors
  • Introduction To Xcitium Enterprise - Endpoint Protection Platform
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    • Manage Network Monitors
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  • Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Pre-configured Profiles
  • Appendix 3 - Default Xcitium Security Policy Details
  • About Xcitium

Manage Network Monitors


Click 'Assets' > 'Network Management' > 'Monitors'

  • A monitor is a script which tracks events on SNMP devices and takes specific actions if its conditions are met. For example, you can set up a monitor to alert you if a device is switched off for a certain length of time.

  • Network monitors are added to network profiles, which are in-turn applied to your SNMP devices.

    • Click 'Assets' > 'Network Management' > 'Profiles' to view and create network profiles.

    • Click 'Assets' > 'Network Management' > 'Devices' to view discovered SNMP devices.

    • Click 'Assets' > 'Network Management' > 'Discoveries' to create and run scans to find SNMP devices on your network.

  • A single network monitor can be used in multiple network profiles. A single profile can include multiple monitors.

View and manage monitors

  • Click 'Assets' > 'Network Management' > 'Monitors'



Network Monitors - Column Descriptions

Column Heading

Description

Monitor Name

The label of the network monitor

No. of Profiles

Show how many network profiles are using the monitor. Click the number to view a list of the profiles.

Created By

Admin that added the network monitor

Created On

Date and time the monitor was added

Last Modified By

Admin that most recently edited the monitor

Updated On

Date and time the profile was most recently modified.

Controls

Create Monitor

Configure a new monitor

  • See Create a Network Monitor

Delete

Remove a monitor

  • Use the funnel on the right to filter monitors by various criteria.

  • Click a column header to sort items by ascending / descending/ alphabetical order

See the following links for more help:

  • Optional - Create a sub-folder in the My Monitors folder

  • Create a network monitor

  • Edit a monitor

  • Delete a monitor

  • View monitor details

Optional - Create a sub-folder in the My Monitors folder

  • Click 'Assets' > 'Network Management' > 'Monitors'

  • To keep things organized, it is a good idea to create a sub-folder to house your SNMP monitors. You can create individual folders named after your target SNMP devices, or simply create a single folder for all SNMP monitors.

  • Place your mouse on the 'My Monitors' folder and click '+'

  • Name - Enter an appropriate label for the sub-folder and click 'Add'

  • Repeat the process to add more folders as required.


You can also add sub-folders to a sub-folder. You can now save network monitors in your new folders.

  • Rename a sub-folder - Place your mouse over it, click the pencil icon, enter a new name and click 'Save'

  • Delete a sub-folder - Place your mouse over it, click the trash can icon and confirm removal in the delete folder dialog.

Create a Network Monitor

  • Click 'Assets' > 'Network Management' > 'Monitors'

  • Select the folder on the left in which you want save the monitor. All monitors are shown in 'My Monitors' irrespective of which you folder save them.

  • Click 'Create Monitor'



  • Monitor name - Enter an appropriate label for the monitor, for example, 'Monitor for Switches'

  • Description - Any short notes about the monitor, if required.

  • Folder - Select which folder you want to save the monitor. Default is 'My Monitor'. Start typing the folder name and select from the suggestions. 

  • Click 'Create'. This opens the monitor, ready for you to configure.


  • Monitor name, description and folder are what you configured in the previous step. Update if required.

  • Trigger an alert if - If the conditions that you configure in the 'Conditions' tab is breached, select when alert should be activated. The options are: 

  • All of the conditions are met - All rules that you configure in 'Conditions' tab is met.

  • Any of the conditions are met - Any of the rules that you configure is met. 

  • Use alert settings - Select the alert type that should be triggered. See 'Manage Alerts' to configure custom alerts and manage them.

  • Trigger Alerts if Probe Device Cannot Reach the Monitored Device - Alert is activated if the probe device(s) is not able to establish communication with the SNMP device. 

  • Click the 'Conditions' tab. This is where you configure rules for the monitor:



  • Click 'Add Condition' and select the item you want to monitor:



Next, specify the exact conditions of the rule:


  • Click 'Create' to add the rule to the monitor:

  • Repeat the process to add more rules.

  • Click 'Save'. The monitor will be available for selection when create a network profile.

Edit a Monitor

  • Click 'Assets' > 'Network Management' > 'Monitors'

  • Click the monitor name

  • Click 'Edit' at top-right

  • The monitor update process is similar to creating a monitor explained above.

  • 'Profiles' and 'Logs' screens are populated after the monitor is added to profiles. See 'View Monitor Details'

  • Click 'Save' to apply your changes.

Delete a Monitor


If you delete a monitor, it will be removed from the applicable profiles also.

  • Click 'Assets' > 'Network Management' > 'Monitors'

  • Select the monitor and click 'Delete Monitor'

  • Click 'Confirm'

View Monitor Details

  • Click 'Assets' > 'Network Management' > 'Monitors'

  • Click the name of a network monitor. The monitor configuration interface opens at the 'General' tab:


The configuration interface lets you to:

  • Edit the general settings and monitoring conditions

  • View all profiles that use the monitor

  • View the log of events related to the monitor from all SNMP devices on which the profiles with the monitor is applied

Edit a Monitor

  • See Edit Monitor section above.

View all Profiles that use the Monitor

  • Click 'Assets' > 'Network Management' > 'Monitors'

  • Click the name of a network monitor.

  • Click the 'Profiles' tab



Network Profile - Table of Column Descriptions

Column Heading

Description

Profile Name

The profile in which the monitor is active.

  • Click the profile name to open its configuration interface. See Create a Network Profile.

Created By

The admin that created the profile

  • Click the name to view user details. See View User Details.


View Network Monitor Logs

  • Click 'Assets' > 'Network Management' > 'Monitors'

  • Click the name of a network monitor.

  • Click the 'Logs' tab

The logs tab shows all instances where the conditions of the monitor were breached:




Network Monitor Logs - Table of Column Descriptions

Column Heading

Description

Device Name

 

The SNMP device on which the breach occurred.

  • Click the name of the SNMP device to open its details interface. See SNMP Device Details Interface.

Status

Whether or not the monitor is currently active for the device

Hit Count

Number of times the monitored conditions were breached

Last Hit Time

Date and time the monitoring rule was last breached

Last Update Time

Date and time when the information was last refreshed

Details

  • Click the 'Details' link to view a log of the breach events

  • See View Details of Network Monitor Logs (given below) for more information




View Details of Network Monitor Logs

  • Click the 'Details' link to view the details of the breaches of the monitoring conditions:


Details are shown under three tabs:


Logs- The date and time when the event occurred. Also shows the details of the monitoring rule that detected the event.


Network Monitoring Log Details - 'Logs' tab - Table of Column Descriptions

Column Heading

Description

Time

Date and time of the event.

Status

The current state of the monitor on the device:

  • On - The device is exceeding the thresholds of the monitor

  • Off - The device is operating within the thresholds of the monitor

Additional Information

Details on the condition monitored and the breach


Tickets– Applies only to Xcitium products with Service Desk integrated.


Statuses- Shows the current status of each condition in the monitor:




Network Monitoring Log Details - 'Statuses' tab - Table of Column Descriptions

Column Heading

Description

Condition Type

The category of monitor.


Click the type to view its exact conditions and thresholds. An example is shown below:


Value

Condition set in the monitor

Status

The current state of the monitored parameter on the device.

  • Green - The device is operating within the thresholds of the monitor

  • Grey - Unknown

  • Red - The device is exceeding the conditions of the monitor.

Status Changed at

The date and time of the last change in state of the monitored parameter.


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