Xcitium Enterprise

• Introduction To Xcitium Enterprise - Endpoint Protection Platform
  • Key Concepts
  • Best Practices
  • Login Into The Admin Console
  • Upgrade To Full Version
• The Admin Console
• The Dashboards
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Device Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Network Information
      • View And Manage Profiles Associated With A Device
      • View Maintenance Windows Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Xcitium
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Xcitium
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Dragon
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remove A Device
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • View Event Logs On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Change A Device's Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Generate Device List Report
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To User Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On User Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Xcitium Verdict Cloud
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
        • Thumbnails Settings
        • Chat Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security Systems
  • View Alerts And Security Events
    • View Alerts And Security Events By Time
    • View Alerts And Security Events By Files
    • View Alerts And Security Events By Device
    • Alert Policy
    • Suppression Rule
  • Investigate Events
    • Search Events By Query
    • Search Events By File
    • Search Events By Device
    • View Android Threat History
    • Process Timeline
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • View And Manage Blocked Threats
  • View And Manage Quarantined Items
  • View Contained Threats
  • View And Manage Autorun Items
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Software Inventory
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • Xcitium Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• Management Settings
  • Account Management
  • License Management
    • Manage Your Licenses
    • License Allocations
    • Bill Forecast
• Configure Xcitium Enterprise
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
  • Xcitium Enterprise Portal Configuration
    • Import User Groups From LDAP
    • Configure Communication And Security Client Settings
      • Configure The Xcitium Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
        • Add Google Cloud Messaging (GCM) Token
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
    • Manage Xcitium Enterprise Extensions
    • Configure Xcitium Enterprise Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrator's Time Zone And Language
    • Configure Audit Log Settings
  • Data Protection Templates
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • View Version And Support Information
  • Alert Notification Settings
• Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 1c - EDR Services - IP Nos, Host Names And Ports
• Appendix 2 - Pre-configured Profiles
• Appendix 3 - Default Xcitium Security Policy Details
• About Xcitium

Create DLP Discovery Rules and add them to Profiles

Process in brief

Step 1 - Add keywords to keyword groups. See View and Manage Keyword Groups for more details.

Step 2 - Create custom data patterns, if required. See View and Manage Pattern Variables for more details.

Step 3 - Create a DLP discovery rule using the predefined and custom data patterns and keyword groups. See this section.

Step 4 - Add the DLP rule to profiles. See Data Loss Prevention Settings for more details.

Step 5 - Deploy profiles on devices. See View and Manage Profiles Associated with Device for more details.

• Click 'Assets' > 'Configuration Templates' > 'Data Loss Prevention' > 'Create' button > 'Discovery Rule'

DLP discovery rules allow you to identify sensitive information in files on managed devices, including card numbers, social security numbers, bank routing numbers and more.

You will define the following items when you create a discovery rule

• Location - The folders or drives that you want to scan on the target devices. For example, 'C:Users'.
  

• File types - The file extensions you want to inspect. For example, .doc., .xls., .txt.
  

• Search pattern - The type of data you want to search for. For example, card numbers, bank account numbers, social security numbers, dates-of-birth, etc.
  

• Action - The response Xcitium Enterprise should take when the rule conditions are met. The options are 'ignore' and 'quarantine'.

You can then add the discovery rule to a profile, which is in turn applied to target devices or users.

Create a DLP discovery rule

• Click 'Assets' > 'Configuration Templates' > 'Data Loss Prevention'
  

• Click 'Create' button then 'Discovery Rule'

Complete the following fields:

Name - Enter a label for the rule

Description - Add a short note for your reference

Action - The response Xcitium Enterprise should take on files which meet the rule conditions. The options are:

• Ignore - Take no action on the file. You can still review the files at 'Security' > 'Endpoint Security' > 'Data Loss Prevention' > 'Logs'.
  

• Quarantine - The file is moved from its original location on the endpoint and placed in a secure holding area. Users cannot open quarantined files. You can review quarantined files as follows:
  

• Local Endpoint - Open Xcitium Client Security > Click 'Tasks' > 'DLP Tasks' > 'Data Loss Prevention Quarantine'. You can restore the files to original location from here if required.
  

• Xcitium Enterprise console - Click 'Security' > 'Endpoint Security' > 'Data Loss Prevention' > 'Quarantined Files'.

Show match results with first and last symbols in view logs- If enabled, the log file shows the actual data discovered in the file. Only the first and last characters of the record are shown. For example, a name with seven digit account number would be shown as J**e S***h 1*****7

Click 'Create' to move to the rule configuration screen:

 

Targets / scan locations

• Click the 'Targets' tab > 'Edit'.
  

• The path 'C:Users' is included by default.
  

• Click 'Add' > 'File Path' to add a new scan location:

 

• Enter the location you want to scan then click 'Ok'
  

• Repeat the process to add more locations
  

• Click the pencil icon in the 'Action' column to edit a location
  

• Click 'Save'

Exclusions

You can omit specific locations and/or file types from your discovery scan.

• Click the 'Exclusions' tab then click 'Edit'
  

• Click 'Add'
  

• File path - Exclude a folder or file
  

• File Groups - Exclude a specific set of file types:

File groups make it easy to exclude an entire class of file. Choose the group you want to exclude then click 'Save'.

• Click 'Settings' > 'Settings' > 'System Templates' > 'File Groups Variables' if you want to view and manage file groups
  

• See File Groups if you want help with them.

Repeat the process to add more exclusions.

Patterns

The patterns tab is where you tell the scan what types of data you want to search for.

• A 'pattern' is the format used by the type of data you want to find. Each pattern is a combination of a keyword group and information format.
  

• For example, the 'Name with SSN' pattern consists of:
  

• Keyword group = 'Names' group.
  

• Information format = 9 digit number in a 3-2-4 format, like '123-45-6789'. 

• Xcitium Enterprise ships with a number of patterns which you can use to search for sensitive data.
  

• You can also create custom patterns to search for specific data.
  

• Click 'Settings' > 'Settings' > 'Data Protection Templates' > 'Patterns' to view all available patterns and create custom patterns.
  

• See View and Manage Patterns Variables if you need more help on patterns.

Add patterns

• Click the 'Patterns' tab then 'Edit'
  

• Click 'Add Pattern'

 

• Select Pattern - Choose the type of information that you want to search for in scanned locations. For example, credit card numbers, social security numbers and more. You can also select custom pattern that you created in the patterns screen.
  

• Threshold - The number of times that data matching the pattern must be found in a document. Xcitium Enterprise will flag a document if it contains the threshold quantity of pattern examples.

• Note - You MUST add keywords to the keyword group or the search will not work.
  

• You can add keywords to keyword groups at 'Settings' > 'Settings' > 'Data Protection Templates' > 'Static Keywords'
  

• See View and Manage Keyword Groups for help to manage keyword groups

Predefined Pattern	Description
Name with 5 Digit Account Number	Consists of Keyword Group 'Names' and 5 digit bank account number
Name with 6 Digit Account Number	Consists of Keyword Group 'Names' and 6 digit bank account number
Name with 7 Digit Account Number	Consists of Keyword Group 'Names' and 7 digit bank account number
Name with 8 Digit Account Number	Consists of Keyword Group 'Names' and 8 digit bank account number
Name with 9 Digit Account Number	Consists of Keyword Group 'Names' and 9 digit bank account number
Name with 10 Digit Account Number	Consists of Keyword Group 'Names' and 10 digit bank account number
Name with SSN	Consists of Social Security Number and Keyword Group 'Names'
ABA Routing number	Consists of American Bankers Association (ABA) routing number. This is the nine digit bank code printed in negotiable instruments in the US.
Date of birth	Consists of Birth Date
Credit Card Number	Consists of Credit Card Number
IP Network	Consists of IPv4 and IPv6 IP Addresses Examples: 192.0.2.0/24 198.51.100.0 2001:0db8:85a3:0000:0000:8a2e:0370:7334 2001:db8:1234::/48
Network Address	Consists of URLs, and domain names Examples: http://domain.name https://domain.name www.domain.name domain.com local.net
IBAN Code	Bank account number in International Bank Account Number (IBAN) format.
MAC Address	Searches for mac addresses, the unique identifier assigned to network cards.

 

• Click 'Ok'

The pattern configuration dialog depends on the selected pattern. The image below is shown for 'Name with 5 digit account number':

Pattern Elements - Available for 'name with account numbers' predefined patterns

• Keyword Groups - 'Names' keyword group is added by default for 'name with account numbers' predefined patterns. You cannot edit this.
  

• Custom Mask - (optional) Specify the number(s) that you want to scan and identify. The number of digit fields shown here depends on the selected pattern. For example, six fields are shown if you select 'name with 6 digit account number'.

Click 'Custom Mask'

• Allow to specify Mask - Enable this if you want to search for specific numbers.
  

• Enter the number in each field. For example if you want to search for account numbers ending with 345, then leave the first two fields blank and enter 3, 4 and 5 in third, fourth and fifth fields.
  

• Click 'Set Mask Configuration' then 'Ok'

The pattern type is added to the list.

• Repeat the process to add more patterns

• Click the pencil icon in the 'Action' column to edit a pattern selection and / or its threshold.
  

• Click 'Save'

Document types

• This tab lets you choose which types of file you want to scan for sensitive data.
  

• You can choose PDFs, Word documents, HTML files, text files and/or ZIP files.
  

• The scan will search the content of all files which have a matching file extension in the locations you specified.
  

Click the 'Document Types' tab then 'Edit':

• Use the switches in the status column to choose which types of files you want to scan.
  

• Click 'Save'

You can now add the rule to the 'Data Loss Prevention' section of a Windows profile.

• See Data Loss Prevention Settings for help to add a DLP scan to a profile.