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Xcitium Enterprise

Xcitium Enterprise

Xcitium Enterprise Administrator Guide

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Devices And Device Groups > Bulk Enrollment Of Devices > Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client > Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
  • Introduction To Xcitium Enterprise - Endpoint Protection Platform
    • Key Concepts
    • Best Practices
    • Login Into The Admin Console
    • Upgrade To Full Version
  • The Admin Console
  • The Dashboards
  • CNAPP Dashboard
  • ROI Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Device Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Network Information
        • View And Manage Profiles Associated With A Device
        • View Maintenance Windows Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Xcitium
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files On Mac OS Device
        • View And Manage Profiles Associated With A Device
        • View Packages Installed On A Device Through Xcitium
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Dragon
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View And Edit Device Name Of An IOS Device
        • View Summary Information Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • View Event Logs On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Change A Device's Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Remove A Device
      • Generate Device List Report
      • Manage Isolate And Release From Isolation
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Cloud Workloads
  • Cloud Assets
  • Cloud Security
    • View Vulnerabilities Findings
    • Registry Scan
    • CSPM Executive Dashboard
    • Compliance Summary
    • CWPP Dashboard
    • App Behavior
    • Manage Policies
    • Remediation
    • View Alerts
    • Manage Triggers
    • View Reports
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To User Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On User Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Antivirus Settings
          • Communication Client And Xcitium Client - Security Application Update Settings
          • File Rating Settings
          • Firewall Settings
          • HIPS Settings
          • Containment Settings
          • Maintenance Window Settings
          • VirusScope Settings
          • Xcitium Verdict Cloud
          • Global Proxy Settings
          • Client Proxy Settings
          • Agent Discovery Settings
          • Communication Client And Xcitium Client - Security Application UI Settings
          • Logging Settings
          • Client Access Control
          • External Devices Control Settings
          • Monitors
          • Procedure Settings
          • Remote Control Settings
          • Remote Tools Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Patch Management Settings
          • Performance Settings
          • Thumbnails Settings
          • Chat Settings
          • Applications Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security Systems
    • View Alerts And Security Events
      • View Alerts And Security Events By Time
      • View Alerts And Security Events By Files
      • View Alerts And Security Events By Device
      • Alert Policy
      • Suppression Rule
    • Investigate Events
      • Search Events By Query
      • Search Events By File
      • Search Events By Device
      • View Android Threat History
      • Process Timeline
    • Endpoint Security Status
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • View And Manage Blocked Threats
    • View And Manage Quarantined Items
    • View Contained Threats
    • View And Manage Autorun Items
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of File Verdicts
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Software Inventory
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • Xcitium Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • Management Settings
    • Account Management
    • License Management
      • Manage Your Licenses
      • License Allocations
      • Bill Forecast
  • Configure Xcitium Enterprise
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • Create And Manage Tags
    • Xcitium Enterprise Portal Configuration
      • Import User Groups From LDAP
      • Configure Portal Settings
      • Configure Communication And Security Client Settings
        • Configure The Xcitium Android Client
          • Configure Android Client General Settings
          • Configure Android Client Antivirus Settings
          • Add Google Cloud Messaging (GCM) Token
        • Add Apple Push Notification Certificate
        • Configure Windows Clients
          • Configure Communication Client Settings
          • Configure Client Security Settings
      • Manage Xcitium Enterprise Extensions
      • Configure Xcitium Enterprise Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrator's Time Zone And Language
      • Configure Audit Log Settings
    • Dashboard Settings
    • Cloud Security Settings
      • Manage Cloud Accounts
        • Amazon Web Server (AWS) Account Onboarding
        • Google Cloud Platform (GCP) Account Onboarding
        • Microsoft Azure Account Onboarding
      • Manage Cluster
      • Configure Integrations
        • CWPP
        • CSPM
        • Registry
        • S3 Data Source
      • Create And Manage Labels
      • Create And Manage Tags
      • Create And Manage Groups
      • Configure Ticket Template
    • Data Protection Templates
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • View Version And Support Information
    • Alert Notification Settings
  • Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Pre-configured Profiles
  • Appendix 3 - Default Xcitium Security Policy Details
  • About Xcitium

Enroll Windows, Mac OS and Linux Devices by Offline Installation of Agent

  • Click 'Assets' > 'Devices' > 'Bulk Installation Package' > 'Bulk Installation Package'.

  • You can download a custom Windows, MAC or Linux installer for offline installation of the client.

  • You can specify the user to whom the enrolled device is assigned, and the initial configuration profile applied to the device.

  • You must already have added the user of the device to Xcitium. You can only create installation packages for existing users.

Download the installation package

  • Click 'Assets' > 'Devices' > 'Bulk Installation Package'

  • Select the 'Bulk Installation Package' tab

  • Create your custom installer by completing the form. Scroll down for a table that explains the form fields

  • Download Installer - Download the installation file for your chosen operating system. Once the agent is installed, it establishes communication with the Xcitium server and begins importing devices.

  • Windows - Creates a .msi file if only the communication client is selected. Creates a .exe file if both communication and security client are selected.

  • MAC OS - Creates a .pkg installer file.

  • Linux - Creates a .run file.

  • Download MST File - Windows only. Download a .mst installer that includes proxy server information for client communication with Xcitium. File should be installed by command line.

Bulk Installation Package - Form Parameters

Parameter

Description

User

Specify the user to whom the target endpoints should be assigned. By default, this is the currently logged in user. You can always can this later if required.

  • Start typing the name of a user and choose from the suggestions that appear.

Customer

The company to which the endpoints belong. By default, it is your company.

Device Group

The device group to which the enrolled devices should be added (optional).


Any group profiles will also be applied to the devices you add.


See Assign Configuration Profiles to a Device Group if you want more help with this.

Package Options

Operating system

Choose the target OS and package type you want. The options are:

Windows

  • Windows X64 - For 64-bit Windows OS

  • Windows X86 - For 32-bit Windows OS

  • Windows X86 & X64 (hybrid package) - Suitable for both 64-bit and 32-bit Window OS. Select if your network has a mixture of 64-bit and 32-bit versions.

Mac OS (Recommended)

  • Installs both the communication client and the configuration profile on the Mac device.

  • Choose this option if you want to use Xcitium for both MAC security (antivirus etc) AND for general MAC management.

  • If you select this option, you must install an Apple Push Notification (APN) certificate on your portal to communicate with the devices.

    • Apple only allow one portal to control a MAC device via APN. If you want to use a different portal to manage WIFI, VPN, device permissions etc, then choose 'MAC OS without MDM Profile' instead.

    • See Add Apple Push Notification Certificate for help to install the certificate.

Mac OS without MDM Profile

  • Installs just the communication client on the Mac device.

  • Choose this option if you only want to use Xcitium for security on Mac devices.

  • This option lets you continue to use a different portal for general MAC management while using Xcitium to manage security.

  • This option means you cannot use Xcitium to manage the following profile items:

  • Certificates

  • Restrictions

  • VPN

  • Wi-Fi

  • To help you make a decision, you can see what is included the items above by checking the 'Profiles' area.

  • Click 'Assets' > 'Configuration Templates' > 'Profiles' > open a MAC profile OR create a new MAC profile > 'Add Profile Section'

  • Add, for example, a 'Restrictions' section to see what is covered.

  • See Profiles for Mac OS Devices if you want more help on MAC profiles.

Linux

  • Ubuntu / Debian (Hybrid Package) - Suitable for both 64-bit and 32-bit

  • RHEL / CentOS (Hybrid Package) - Suitable for both 64-bit and 32-bit


Clients

Communication Client (CC) - Mandatory. This client enrolls the endpoint and handles communication between the endpoint and Xcitium Enterprise server.


Xcitium Client Security (XCS) - Optional. This client installs the security software, including antivirus, firewall and auto-containment.


Xcitium Client - EDR - Optional. This client installs Endpoint Detection and Response (EDR) agent on the device. (Applies to Windows only)



Additional Options (Windows only)

Database - Choose whether to include the latest virus database with the installer. This increases file size. If disabled, the client will download the latest database anyway when you run the first scan.


Profile - Choose a configuration profile for the endpoints (optional).

  • Type the first few characters of a profile and choose from the suggestions that appear.

Profile

Select the configuration profile you want to apply to the target devices.

  • If you do not choose a profile then the default OS profile is applied.

  • Click 'Assets' > 'Configuration Templates' > 'Profiles' to view and configure endpoint profiles. You can review the default OS profiles in here.

  • Tip: You can always add or remove profiles later. The default OS profile will implement good, baseline settings for security and usability.

  • See View and Manage Profiles Associated with a Device if you want to read more about profiles.

Restart Control Options (For Windows only)

XCS only. Endpoints need to be restarted to complete XCS installation. You have the following restart options:

  • Force the reboot in... - Restart the endpoint a certain length of time after installation. Select the delay period from the drop-down. A warning message will be shown to the user prior to the restart.

  • Suppress reboot - Endpoint is not auto-restarted. The installation will be finalized when the user next restarts the endpoint.

  • Warn about reboot and let users postpone it - Shows a message to the user which tells them that the endpoint needs to be restarted. The user can choose when the restart happens.

Optional. Type a custom message in the 'Reboot Message' field.

UI Options (For Windows only)

Configure which messages are shown to the user regarding the installation.

  • Show error messages if installation failed - Notifies the user if the installation is not successful.

  • Show a confirmation message upon completion of installation - Notifies the user if the installation is successful. Type your message in the box provided.

Proxy Settings (For Windows only)

Specify a proxy server through which the clients should connect to Xcitium and other Xcitium servers. If you do not set a proxy then the clients will connect directly as per network settings.

  • Enter the IP address/hostname of the proxy server and port in the respective fields.

  • Enter the user-name and password of an administrative account on the proxy server in the Proxy Login and Proxy Password fields

Note: If you specify a proxy here then you must also configure the same proxy settings in the profile on the device:

  • Click 'Assets' > 'Configuration Templates' > 'Profiles' > open the device profile > 'Add Profile Section' > 'Clients Proxy'


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