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Xcitium Enterprise

Xcitium Enterprise

Xcitium Enterprise Administrator Guide

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Security Systems > Endpoint Security Status
  • Introduction To Xcitium Enterprise - Endpoint Protection Platform
    • Key Concepts
    • Best Practices
    • Login Into The Admin Console
    • Upgrade To Full Version
  • The Admin Console
  • The Dashboards
  • CNAPP Dashboard
  • ROI Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Device Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Network Information
        • View And Manage Profiles Associated With A Device
        • View Maintenance Windows Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Xcitium
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files On Mac OS Device
        • View And Manage Profiles Associated With A Device
        • View Packages Installed On A Device Through Xcitium
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Dragon
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View And Edit Device Name Of An IOS Device
        • View Summary Information Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • View Event Logs On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Change A Device's Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Remove A Device
      • Generate Device List Report
      • Manage Isolate And Release From Isolation
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Cloud Workloads
  • Cloud Assets
  • Cloud Security
    • View Vulnerabilities Findings
    • Registry Scan
    • CSPM Executive Dashboard
    • Compliance Summary
    • CWPP Dashboard
    • App Behavior
    • Manage Policies
    • Remediation
    • View Alerts
    • Manage Triggers
    • View Reports
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To User Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On User Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Antivirus Settings
          • Communication Client And Xcitium Client - Security Application Update Settings
          • File Rating Settings
          • Firewall Settings
          • HIPS Settings
          • Containment Settings
          • Maintenance Window Settings
          • VirusScope Settings
          • Xcitium Verdict Cloud
          • Global Proxy Settings
          • Client Proxy Settings
          • Agent Discovery Settings
          • Communication Client And Xcitium Client - Security Application UI Settings
          • Logging Settings
          • Client Access Control
          • External Devices Control Settings
          • Monitors
          • Procedure Settings
          • Remote Control Settings
          • Remote Tools Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Patch Management Settings
          • Performance Settings
          • Thumbnails Settings
          • Chat Settings
          • Applications Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security Systems
    • View Alerts And Security Events
      • View Alerts And Security Events By Time
      • View Alerts And Security Events By Files
      • View Alerts And Security Events By Device
      • Alert Policy
      • Suppression Rule
    • Investigate Events
      • Search Events By Query
      • Search Events By File
      • Search Events By Device
      • View Android Threat History
      • Process Timeline
    • Endpoint Security Status
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • View And Manage Blocked Threats
    • View And Manage Quarantined Items
    • View Contained Threats
    • View And Manage Autorun Items
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of File Verdicts
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Software Inventory
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • Xcitium Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • Management Settings
    • Account Management
    • License Management
      • Manage Your Licenses
      • License Allocations
      • Bill Forecast
  • Configure Xcitium Enterprise
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • Create And Manage Tags
    • Xcitium Enterprise Portal Configuration
      • Import User Groups From LDAP
      • Configure Portal Settings
      • Configure Communication And Security Client Settings
        • Configure The Xcitium Android Client
          • Configure Android Client General Settings
          • Configure Android Client Antivirus Settings
          • Add Google Cloud Messaging (GCM) Token
        • Add Apple Push Notification Certificate
        • Configure Windows Clients
          • Configure Communication Client Settings
          • Configure Client Security Settings
      • Manage Xcitium Enterprise Extensions
      • Configure Xcitium Enterprise Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrator's Time Zone And Language
      • Configure Audit Log Settings
    • Dashboard Settings
    • Cloud Security Settings
      • Manage Cloud Accounts
        • Amazon Web Server (AWS) Account Onboarding
        • Google Cloud Platform (GCP) Account Onboarding
        • Microsoft Azure Account Onboarding
      • Manage Cluster
      • Configure Integrations
        • CWPP
        • CSPM
        • Registry
        • S3 Data Source
      • Create And Manage Labels
      • Create And Manage Tags
      • Create And Manage Groups
      • Configure Ticket Template
    • Data Protection Templates
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • View Version And Support Information
    • Alert Notification Settings
  • Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Pre-configured Profiles
  • Appendix 3 - Default Xcitium Security Policy Details
  • About Xcitium

Endpoint Security Status


  • Click 'Security' > 'Endpoint Security Status' to open this area.

The 'Endpoint Security Status' screen displays the infection status of Android, Mac OS, Windows and Linux devices. From here you can:

  • Run on-demand antivirus scans on selected devices
  • Run file rating scans on Windows devices
  • Choose the action to be taken on malware discovered by scans.
  • Update the AV database on endpoints
  • Export endpoint security status data from the table




Note: You can run virus scans on specific areas of a device and setup ongoing, scheduled scans. These tasks are configured in the 'Antivirus' section of the device's configuration profile. See:
  • Windows – see Custom Scans and Create a Windows Profile.

  • MAC – see Scan Profiles and Create Mac OS Profiles. 

  • Linux – see Create and Manage Scan Profiles and Create a Linux Profile



Open the 'Endpoint Security Status':
  • Click 'Security' > 'Endpoint Security Status'
  • Select a company and group on the left to view all devices in it
Or
  • Select 'Show All' to view all devices enrolled to EM



The list shows all Android, Windows, Mac OS and Linux devices along with their last scan details, infection status and antivirus database update state.


 Endpoint Security Status - Column Description 
 Column Heading  Description
 OS  The Operating system of the device. 
 Name  The label of the device on which the threat was found.
  • If no name was assigned then the model number of the device is used.

  • Gray text color shows the device has been offline for the past 24 hours.

  • Click the name of the device to open its device details interface.

  • See Manage Window Devices, Manage MAC OS Devices, Manage Linux Devices and Manage Android / iOS Devices for more details.
 Logged in User  The name of the user currently signed-in to the device.
  • The user name is prefixed with the active directory (AD) domain or workgroup that the user is currently logged-in to:

    • Active Directory - Name is shown as [AD domain name][user name]

    • Workgroup - Name is shown as [workgroup name][user name]

    • No Network - Name is shown as [device name][user name]

  • Click the  icon to copy the username to the clipboard.
 Antivirus DB State  The current update status of virus signature database on the device.
 Antivirus DB Version  The version number of the virus signature database on the device.
 Antivirus DB Date  The date and time at which the AV database was last updated. 
 Run by  The source that initiated the last scan. An antivirus scan or a file rating scan can be initiated in the following ways:
  • Portal - Manually run by an admin from the EM interface. See Run Antivirus and/or File Rating Scans on Devices for more details.

  • User - Manually run by the end-user at the device itself.

  • Scheduled - Automatically run as per the schedule defined in the configuration profiles effective on the device. 
 Scan Type  Indicates the kind of the last scan ran on the device. The possible types of scan are:
  • Antivirus Full Scan - Applies to Windows, Mac OS and Android devices.

  • Antivirus Quick Scan - Applies to Windows, Mac OS and Android devices.

  • File Rating Quick Scan - Applies to Windows devices.

  • Custom Scan -  Applies to Windows, Mac OS and Android devices.

  • Manual Scan - Applies to Windows, Mac OS and Android devices.

  • SD Card Scan - Applies to Android devices.

  • Scan profile name - The custom name of the scan profile, that was run either automatically (by the scheduled in the profile) or manually. Applies to Windows, Mac OS and Linux devices.

 Scan State  Status of the last scan run on the device. Possible states are:
  • Not Scanned yet

  • Complete

  • Scanning

  • Failed

  • Viruses found

  • Cancelled

  • Command sent

 Scan Date  The date and time at which the last scan was run.
 Malware Status  The infection status of the device.
  • Devices with untreated malware are listed as 'Infected'

  • Click the 'Infected' link to view a list of malware on all the managed devices.

    • You can remove, quarantine or ignore the malware direct from this list.

    • See View and Manage Identified Malware for more details.

  • Alternatively, you can also view/manage malware from the device details screen. Click 'Security' > 'Endpoint Security Status'. See Handle Malware on scanned devices for more details.
 
  Controls
 Scan  Run a manual scan on selected devices. See Run Antivirus and/or File Rating Scans on devices for more details. 
   Terminate any type of on-going scans on selected devices. This includes on-demand scans run from the EM console, scheduled scans run by the security profiles active on the device and any on-demand scan run by the local user from the Xcitium Client Security (XCS) application on the device.

 See Run Antivirus and/or File Rating Scans on devices for more details. 
 Protective Action  Remove, quarantine or ignore threats found on infected devices. See Handle Malware on Scanned Devices for more details.
 Update Antivirus DB  Manually run a virus signature update on selected devices. See Update virus signature database on Windows, Mac OS and Linux Devices for more details. 
 Export  Save the device list, including current status as a .csv file.

 The exported .csv is available in 'Dashboard' > 'Reports'.

 See Export the List of Devices for more details.


The 'Security' > 'Endpoint Security Status' interface allows you to:

  • Run Antivirus and/or File Rating Scans on Devices
  • Handle Malware on Scanned Devices
  • Update virus signature database on Windows and Mac OS Devices


Sorting, Search and Filter Options

  • Click any column header except 'Antivirus DB version' to sort items in ascending/descending order of the column header.
  • Click the funnel icon  on the right to filter items by various criteria.
  • Start typing or select the search criteria in the search field to find a particular item and click 'Apply'.
  • To display all items again, clear any filters and search criteria and click 'Apply'.
  • By default EM returns 20 results per page when you perform a search. Click the arrow next to the 'Results per page' drop-down to increase results up to a maximum of 200.
  • Use the left and right arrows and the page numbers to navigate to the page you want to view.


Export endpoint security status records as a CSV file

  • Click 'Security' > 'Endpoint Security Status' 
  • Click the funnel  icon to filter which records are included in the report.

  • Click the 'Export' button and choose 'Export to CSV':



  • The .csv file will be available in 'Dashboard' > 'Reports'

  • See Reports in The Dashboard for more details.

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