Xcitium Enterprise

• Introduction To Xcitium Enterprise - Endpoint Protection Platform
  • Key Concepts
  • Best Practices
  • Login Into The Admin Console
  • Upgrade To Full Version
• The Admin Console
• The Dashboards
• CNAPP Dashboard
• ROI Dashboard
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Device Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Network Information
      • View And Manage Profiles Associated With A Device
      • View Maintenance Windows Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Xcitium
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Xcitium
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Dragon
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • View Event Logs On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Change A Device's Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Remove A Device
    • Generate Device List Report
    • Manage Isolate And Release From Isolation
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Cloud Workloads
• Cloud Assets
• Cloud Security
  • View Vulnerabilities Findings
  • Registry Scan
  • CSPM Executive Dashboard
  • Compliance Summary
  • CWPP Dashboard
  • App Behavior
  • Manage Policies
  • Remediation
  • View Alerts
  • Manage Triggers
  • View Reports
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To User Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On User Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Xcitium Verdict Cloud
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
        • Thumbnails Settings
        • Chat Settings
        • Applications Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security Systems
  • View Alerts And Security Events
    • View Alerts And Security Events By Time
    • View Alerts And Security Events By Files
    • View Alerts And Security Events By Device
    • Alert Policy
    • Suppression Rule
  • Investigate Events
    • Search Events By Query
    • Search Events By File
    • Search Events By Device
    • View Android Threat History
    • Process Timeline
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • View And Manage Blocked Threats
  • View And Manage Quarantined Items
  • View Contained Threats
  • View And Manage Autorun Items
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Software Inventory
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • Xcitium Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• Management Settings
  • Account Management
  • License Management
    • Manage Your Licenses
    • License Allocations
    • Bill Forecast
• Configure Xcitium Enterprise
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • Create And Manage Tags
  • Xcitium Enterprise Portal Configuration
    • Import User Groups From LDAP
    • Configure Portal Settings
    • Configure Communication And Security Client Settings
      • Configure The Xcitium Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
        • Add Google Cloud Messaging (GCM) Token
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
    • Manage Xcitium Enterprise Extensions
    • Configure Xcitium Enterprise Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrator's Time Zone And Language
    • Configure Audit Log Settings
  • Dashboard Settings
  • Cloud Security Settings
    • Manage Cloud Accounts
      • Amazon Web Server (AWS) Account Onboarding
      • Google Cloud Platform (GCP) Account Onboarding
      • Microsoft Azure Account Onboarding
    • Manage Cluster
    • Configure Integrations
      • CWPP
      • CSPM
      • Registry
      • S3 Data Source
    • Create And Manage Labels
    • Create And Manage Tags
    • Create And Manage Groups
    • Configure Ticket Template
  • Data Protection Templates
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • View Version And Support Information
  • Alert Notification Settings
• Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 - Pre-configured Profiles
• Appendix 3 - Default Xcitium Security Policy Details
• About Xcitium

Manage Windows Devices

Click 'Assets' > 'Devices' > 'Device List' > 'Device Management' > click the name of a Windows device

• The device details page contains granular information about the device's hardware and software. This includes device profiles, network connections, installed applications, patches and device group membership.

Note: If you haven't done so already, you should first enroll users then enroll their devices.

View and manage a Windows device

• Click 'Assets' > 'Devices' > 'Device List'
  

• Click the 'Device Management' tab above the main configuration pane

• Select a group to view devices in that group

Or

• Select 'Show all' to view every device enrolled to Xcitium
  

• Click the name of any Windows device to open its details pane:

The details screen contains a maximum of thirteen tabs:

Device Name - The device label. You can change this as per your preference. See View and Edit Device Name for more details.

Summary- General details about the device. This includes hardware and OS information, resource usage data, and an overview of XCS configuration. See View Summary Information for more details.

Networks- Information about the device's network card, MAC address, IP address, and more. See View Network Information for more details.

Maintenance Windows - Details of maintenance periods of the device as applied by the profiles active on the device. See View Maintenance Windows Associated with Device for more details.

Associated Profiles - Details of the profiles deployed on the device. See View and Manage Profiles Associated with a Device for more details.

Software Inventory - Applications installed on the device. See View and Manage Applications Installed on a Device for more details.

File List - Inventory of files on the device along with their file rating ('Unrecognized', 'Trusted' or 'Malicious'). See View the Files on a Device for more details. Note - the 'File List' tab is only available if Xcitium Client Security is installed on the device. See Remotely Install and Manage Packages on Windows Devices for more details.

Exported Configurations - Saved Xcitium Client Security configuration files. These files let you export XCS settings to different endpoints. See View XCS Configurations Exported from the Device for more details. Note - the 'Exported Configurations' tab is only available for devices with Xcitium Client Security installed. See Remotely Install and Manage Packages on Windows Devices for more details.

MSI Installation State - MSI packages that have been installed on the device via Xcitium. See View MSI Files Installed on the Device through Xcitium  for more details.

Patch Management - A list of available patches for the device. See View and Install Windows and 3rd Party Application Patches for more details.

Antivirus Scan History - A list of all threats identified on the device over time, and the actions taken by Xcitium in response. See View Antivirus Scan History for more details. Note - the 'Antivirus Scan History' tab is only available if Xcitium Client Security is installed on the device. See Remotely Install and Manage Packages on Windows Devices for more details.

Groups- A list of device groups to which the endpoint belongs. You can also manage group membership from here. See View and Manage Device Group Memberships for more details.

Logs- View event logs from activities recorded on the device. See View Device Logs for more details.

• Alert Logs- Alerts generated because of a breach of monitoring conditions or because of a procedure deployment.
  

• Monitoring Logs - Monitoring rules can be added to an Xcitium policy to observe resource usage on a device. For example, you may wish to create a log entry if CPU usage goes above 75% for a certain period of time.
  

• Script Logs - Script procedures that were run on the Windows device. Scripts can be run manually or automatically via a profile schedule.
  

• Patch Logs - A record of operating system patch installations. Patches can be installed manually or automatically via a profile schedule.
  

• Third Party Patch Logs - A record of patch installations for non-Xcitium applications.
  

• Installation Logs - Apps installed on the device from the Windows Application store. 

• Note: Xcitium is capable of remotely installing applications from its application store. This feature will be available in future versions. 

• Uninstallation Logs - Apps uninstalled from the device through Xcitium. You can remotely uninstall unwanted apps from Windows devices in two ways:

• 'Device Details' > 'Software Inventory' interface - See View and Manage Applications Installed on a Device for more details.
  

• 'Software Inventory' > 'Applications' > 'Global Software Inventory' interface - See Uninstall a Windows Application from Selected Devices

• Discovery Logs - Shows results of any network discovery scans run using the device as probe.

• Note: Xcitium is capable of running discovery scans on your network to identify managed and unmanaged devices including SNMP devices, The discovery scans can be run using any managed windows as probe device. This feature will be available in future versions.

You can remotely perform various tasks on the device using the buttons above the table:

Manage Profiles - Add/remove configuration profiles to/from the device. These profiles are in addition to any group/user profiles applied to the device. See Assign Configuration Profiles to Selected Devices for more details.

Remote Control - Take-over managed endpoints over a remote desktop connection and transfer files between the remote device and your management computer. See Remote Management of Windows and Mac OS Devices for more details.

File Transfer - Use the remote control tool to transfer files between the remote device and your management computer.. See Transfer Items to / from the Remote Computer for more details.

Remote tools - Explore and manage files and folders on a remote device, view and manage currently running processes and services and remotely run command line commands and Power Shell scripts, on a managed Windows device. See the following sections for help on the respective task:

• Remotely Manage Folders and Files on Windows Devices
  

• Manage Processes on Remote Windows Devices
  

• Manage Services on remote Windows Devices
  

• Use the command prompt on remote Windows Devices

Run Procedure - Execute script, patch and third-party application patch procedures on the device. See Apply Procedures to Windows and Mac Devices for more details.

Install or Manage MSI Packages - Remotely install Xcitium endpoint security software and third party Windows packages. See Remotely Install and Manage Packages on Windows Devices for more details.

Refresh Device Information - Contacts the device and updates system information. See Update Device Information for more details.

Reboot- Remotely restart the device. See Restart Selected Windows Devices for more details.

Export Security Configurations - Save the device's current XCS configuration as a profile. Exported profiles can be viewed under the Exported XCS Configurations tab. These can then be imported later as a Windows profile, potentially for deployment to other devices. See Import Windows Profiles for more details.

Delete Device - Removes the device from Xcitium. See Remove a Device for more details.

Owner- Change the user with whom the device is associated. You can also change the type of device to corporate or personal. See Change a Device's Owner and Change the Ownership Status of a Device for more details.